93oko Privacy Policy —
Your Data Secure

93oko is a trusted online gaming and betting platform in Bangladesh. Our privacy policy places the protection of your personal data at the highest priority. This policy is formulated in accordance with applicable data protection laws in Bangladesh and international standards.

The 93oko Privacy Policy applies when you browse our website, open an account, play games, or contact customer support. Reading this policy will show you how seriously we take your data — and that we will never sell it to third parties without your consent under any circumstances.

Certain information is required to register and provide services on the 93oko platform. This data is used solely to improve service quality and ensure security.

Beyond the information you provide directly, 93oko automatically collects certain technical data — such as your login times, the device you use, and the time you spend on the platform. This is used primarily to ensure security and maintain service quality.

93oko uses your data only for specific, legitimate purposes. We never use it for anything excessive or unrelated. The primary purposes are outlined below:

• To create, verify, and secure your account.
• To process financial transactions, including deposits and withdrawals.
• To personalise bonuses, promotions, and VIP offers.
• To prevent fraud, money laundering, and other irregular activities.
• To provide customer support and resolve complaints.
• To promote responsible gaming and identify at-risk behaviour.
• To meet legal and regulatory obligations.

93oko employs industry-leading technology to protect your data. Our security framework operates across multiple layers, so even if one layer is compromised, your information remains secure.

• 256-bit SSL Encryption: All data transmissions are carried out over encrypted channels.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Firewall Protection: Unauthorized access is fully blocked.
• Regular Security Audits: Regular penetration testing by third parties.
• Data Backup: Regular backups to secure, encrypted servers.
• Access controls: Only authorized personnel can access sensitive information.

All 93oko data centers comply with international ISO 27001 security standards. Your password is always stored in hashed form — no 93oko employee can ever view your password directly.

93oko may share data with trusted third parties only in limited circumstances and strictly to the extent necessary. Any such sharing is always carried out on a legal basis and under strict confidentiality agreements.

• Payment Providers: Solely to process transactions with bKash, Nagad, and Rocket.
• KYC verification services: With licensed agencies for identity verification.
• Law enforcement agencies: As required by law or court order.
• Regulatory Authority: To meet licence requirements and comply with anti-money laundering reporting obligations.

93oko uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential cookies: For login sessions and site security — the site cannot function without these.
• Performance Cookies: To improve page loading speed and overall site performance.
• Functionality Cookies: For language preferences and personalisation.
• Analytics cookies: To analyse user behaviour and improve our services.

You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may cause some features of the site to not function properly.

Every 93oko user has certain fundamental rights over their personal data. We always respect these rights, and requests are typically processed within 30 days.

• Right to Access: You can find out exactly what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may restrict how your information is used for specific purposes.
• Right to Data Portability: The ability to download a copy of your data.
• Right to object: You may object to certain types of data processing.

93oko does not retain your data indefinitely. Each category of information has a defined retention period, determined by legal requirements and operational purposes.

• Active account data: retained for as long as your account remains active.
• Financial transaction records: a minimum of 5 years, in accordance with Bangladesh law.
• KYC verification documents: 3 years after account closure.
• Customer support conversations: up to 2 years.
• Cookie and session data: until the end of the session or a maximum of 1 year.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

93oko strictly does not provide services to anyone under the age of 18. The protection of minors is a top priority in our privacy policy.

• Age verification is mandatory at registration.
• Date of birth and identity documents are verified during the KYC process.
• Any data found to belong to a minor is deleted immediately.
• The account is closed and the family is notified.

93oko may update this privacy policy from time to time. Any changes will be published on this page, and registered users will be notified directly of any significant updates.

• The date of any update will always be shown at the top of this page.
• 30 days' notice will be given before any major changes take effect.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions are available on request.